Forum Discussion

sangaines's avatar
sangaines
Explorer | Level 3
2 years ago

Recovering Dropbox files from a previous email that I have no access to.

How do I access files from my dropbox that was under my previous email that I no longer have access to?
Delete
restore
sangaines's avatar
sangaines
Explorer | Level 3
2 years ago
In my previous question to the community, I mentioned that I need files from my Dropbox under an old email. When I try to access the files, it sends a code to the old email that I no longer have access to. I need to know what other option I have to recover those files. I sent a reply to the first response asking if I remember the login for the old email explaining this but that email came back undeliverable.
Thanks in advance for any assistance.
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

You cant reply to posts on the forums via emails. You have to come here to do it. 

 

Its unlikely you can recover access, but, Support is the only way to do so. Log out of here and go to www.dropbox.com/support to log a ticket

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