Removing files from Mac but not Dropbox

Hi MikeDodson, thanks for bringing this to our attention.

Are you certain that these files are taking up disk space on your machine?

Are the files online-only or local in Finder?

This will help me to assist further!

Hi Jay - great - thank you!

The files are appearing in Finder, and seem to be accessible from there.

Just to check, are they now showing the correct filesizes, if they are online-only, which should be zero-bytes?

That's the weird thing - like I say, the Mac only has 121GB of memory, but it's showing Documents as taking up 1.4TB of space.

The reason for all of this is that Photoshop keeps telling me the scratch disks are full, when they aren't (I don't have much on my hard drive at all).

Hi Mike, and sorry for jumping in. 

Do you mind uploading a screenshot of the size of your Documents folder, as showing on your Finder? 

Also, can you please let me know what steps you followed exactly, in order to remove Dropbox from your computer? Do you still see the small Dropbox icon in your menu bar?

Hi Nancy,

Thanks for stepping in - attached (hopefully) is a screenshot.

I was advised to unlink the computer from dropbox and that it would give me an "Unlink anyway" option, though it didn't. I then deleted Dropbox from my apps, and Dropbox is no longer available to me on my Mac. I have contacted Mac support and they have said it is a Dropbox issue - they can't comment or advise.

Thanks for the screenshot, Mike; I appreciate it. 

The “unlink” option is what you’d need indeed, so that you can safely delete the local Dropbox files without affecting your web account. 

What you can do as an extra test in this case, to make sure these files are no longer synced to your web account, is to upload a small file within the Documents folder, and then check www.dropbox.com. 

Do you see this file there, after it's been added to this folder?

ok I need help with a similar situation, I have quit from drop box (am using Mac) at the top there is a bar and I saw the dropbox icon, I clicked it, then my account and I pressed quit, I then deleted the dropbox application, now there are like 20 gigabytes of documents, can I delete those? can i delete them without affecting the others using dropbox

Hi Nancy,

I've put a file into the Document folder on my Mac, and it is not appearing in the same folder on dropbox.com.

Dropbox.com:

Does this mean I can safely delete the files from the other documents folder on my Mac, and they won't be deleted from Dropbox?