Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

MikeDodson's avatar
MikeDodson
Explorer | Level 3
3 years ago
Solved

Removing files from Mac but not Dropbox

I have a MacBook Air, and as such it's got 121Gb of memory.   I synced it with the company DropBox account, and so the Mac claims to have 1.4TB of documents (all the company documents) on it. Obvio...
Delete
  • Hannah's avatar
    Hannah
    3 years ago

    Hey RaiyuLovesToast, before you delete the files, please make sure that you've unlinked the computer from your account.

     

    You can do so, by clicking on the trash can next to the name of the computer in question from the 'Devices' section in your account settings here.

     

    And as for you, MikeDodson, generally, as long as a computer is no longer linked to a Dropbox account, you can safely delete the Dropbox files from your computer, without affecting your account online.

     

    Just make sure you're not deleting files that are available only in your hard drive and not the Dropbox website, because you will lose those and won't be able to restore through Dropbox.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi MikeDodson, the devices page is the live page showing all connected devices on your account, which is similar to the system we would use on our end.

 

If you wish, you can contact the support team directly for them to confirm it for you.

Anthony_7's avatar
Anthony_7
New member | Level 2
3 years ago

All of this is happening because Photoshop continues claiming that my scratch discs are full even though I have very little data on my hard drive.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!