Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Pichler1508's avatar
Pichler1508
Helpful | Level 5
3 years ago
Solved

Renaming failed -"folder or file somewhere open."

I want to rename a folder. It worked with other folders but not with this folder. It says, "folder or file somewhere open." I am not aware that I have any files open. I shut down the computer - then ...
edit
Organize
  • Pichler1508's avatar
    Pichler1508
    3 years ago

    Dear Maher,

     

    I appreciate your support. There are many hints, maybe I need to use them in the future. After not trying for 2 days, by surprise it worked today. Maybe synchronisation issue?

    However, thanks and greetings

     

    Otto

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Pichler1508, welcome to our Community! 

 

I wanted to jump in here, and ask if you're still experiencing this issue, and if you'd like for us to have a closer look together. 

 

Can you clarify the OS you're using on your end? Feel free to send me a screenshot of the error message you get too.

 

Keep me posted, and we'll take it from there! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!