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kiuzjhtgrefwds's avatar
kiuzjhtgrefwds
Explorer | Level 3
3 months ago
Solved

Renaming files on the Android app adds a "-1" to the filename and removes their extension.

Device Lenovo Tab P12 Operating System/Browser (if using the web) Android 15 Dropbox App Version (if using the app) 440.2.4 When I try to rename a file, I see a second line which adds...
Android
edit
Mobile
Tablet
  • Neal's avatar
    Neal
    3 months ago

    Hi kiuzjhtgrefwds​m

    Thanks for reaching out.

    I have a sneaking suspicion you're using the "Rename All" function and only have 1 item selected, hence this unexpected behavior.

    I'd recommend working around this by renaming through the three dots next to the file instead.

    Let me know how this goes. In the meantime, if this is the case, I'll mark this as a bug. If only 1 file is selected, this behavior should not occur.

kiuzjhtgrefwds's avatar
kiuzjhtgrefwds
Explorer | Level 3
3 months ago

Of course I am not experiencing the same issue on the website, that is completely different environment, that's why I am writing about the android app only. You have the visual in my first comment beneath my post in this forum. No, I am 100% sure that there was not a file with the same name, this was the only file in this folder, that's why it doesn't make any sense and it is a bug that needs to be solved. I tried it with different folders and subfolders, trying writing gibberish names etc, it always adds "-1" to every file I am trying to rename as you can see in the screenshot I posted here.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for clarifying that for us kiuzjhtgrefwds 

    I just gave it a go on my Android device and I'm not getting the same results as you. Can you walk me through the exact steps you take to rename your files? 

    Is this affecting a specific type of files or all? 

    While we're at it, have you tried clearing the Dropbox mobile app's cache since you first noticed this?

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