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Forum Discussion
williamcc
10 months agoNew member | Level 1
Restore button not working from the mass deletion email alert
When there is a mass deletion on DB (number of files or size of files), we get an email alert. The email gives you a summary of files & sizes the deleted and by whom at what time. When you click on ...
williamcc
10 months agoNew member | Level 1
Sambo7070....Even though the email alerts you and sends you to the Security section under the Admin Console, you actually need to go here instead:
...[1] Click on DB icon on top left of the web page
...[2] Then click on "Deleted Items" on left side (why this isn't under Admin console is weird)
...[3] Make sure on the right side it list the admin or user under "Deleted by"
...[4] Also it may just show all the files as one listing. When i first got here i was looking for x97 files, but this section had them grouped together under one line. I clicked on that on line and then it gave me the option to RESTORE and this restore button actually worked. Goodluck :-)
williamcc
10 months agoNew member | Level 1
Sambo7070....Even though the email alerts you and sends you to the Security section under the Admin Console, you actually need to go here instead:
...[1] Click on DB icon on top left of the web page
...[2] Then click on "Deleted Items" on left side (why this isn't under Admin console is weird)
...[3] Make sure on the right side it list the admin or user under "Deleted by"
...[4] Also it may just show all the files as one listing. When i first got here i was looking for x97 files, but this section had them grouped together under one line. I clicked on that on line and then it gave me the option to RESTORE and this restore button actually worked. Goodluck :-)
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