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tpotter's avatar
tpotter
New member | Level 2
5 years ago
Solved

Restore deleted files via iPad app only

I have only a Dropbox app on iPad not on a MAC or PC. I am trying to restore a Word file deleted in error last week. I tried to follow the instructions by clicking files on the left side. But I cannot see a sub selection for deleted files to search for this file to restore. Any help would be most appreciated.

Mobile
restore
sync
  • Daphne's avatar
    Daphne
    5 years ago

    Hello tpotter, I'd be happy to help with this!

     

    Currently, you wouldn't be able to restore the files through the mobile app, but you can do this from the website on your iPad.

     

    If you can open your web browser on your device and then follow the steps outlined here, are you able to restore your files?

     

    Let me know how it goes!

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  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hello tpotter, I'd be happy to help with this!

     

    Currently, you wouldn't be able to restore the files through the mobile app, but you can do this from the website on your iPad.

     

    If you can open your web browser on your device and then follow the steps outlined here, are you able to restore your files?

     

    Let me know how it goes!

    • tpotter's avatar
      tpotter
      New member | Level 2
      5 years ago

      Thank you so much wonderfully clear and precise instructions. Managed it immediately. Really appreciate it. 

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        I'm glad to hear that tpotter!

         

        Please don't hesitate to get back to me here at anytime if you have any other questions. I'd be happy to help out. :grin:

         

        Have a great day!

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