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zoom_zoom
7 years agoNew member | Level 2
restore very very old deleted files
7 years ago I opened my first dropbox account and uploaded lots of photos from my trip.
Sadly I didnt understood the notice that the files are too big and did a regular download so I got a folder ...
- 7 years ago
Hey again, zoom_zoom.
If these photos were deleted 7 years ago, I'm afraid there's not much we can do, since all files will be permanently deleted after your account's recovery window.
I understand this isn't the ideal reply you were looking for, but let me know if you have any other queries. Thanks!
Lusil
Dropbox Staff
7 years agoHey again, zoom_zoom.
If these photos were deleted 7 years ago, I'm afraid there's not much we can do, since all files will be permanently deleted after your account's recovery window.
I understand this isn't the ideal reply you were looking for, but let me know if you have any other queries. Thanks!
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