Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

dgallant's avatar
dgallant
Helpful | Level 6
3 years ago
Solved

Restoring backup drive to new hardware

The external drive that I backed up died. I never tested this, but assumed that there was a way to get the files back onto the drive. It is a large folder of folders, but every time I tried to downlo...
Dropbox Backup
restore
  • Jay's avatar
    Jay
    3 years ago

    Currently, there isn't another method to download the files from the site, aside from what I've mentioned by downloading them in smaller batches. 

dgallant's avatar
dgallant
Helpful | Level 6
3 years ago

Good morning Jay

5.5 gig files are causing my browser fail, the .zip files are incomplete.
I've got a high end mesh wifi network, 1.3gig network down, and a current Mac Mini computer. 

 

Is there a better way that your team suggests get the files out of Backup, or we really need to look at small folder chunks and download those manually, to rebuild?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Currently, there isn't another method to download the files from the site, aside from what I've mentioned by downloading them in smaller batches. 

  • amdayton's avatar
    amdayton
    Explorer | Level 3
    3 years ago

    This seems pretty absurd to me. The main reason I use any kind of backup is for the scenario where the hardware fails and I need to restore it to a new drive, and I can't image I'm alone here. Is there any plan to implement this is feature? It's like buying a car with airbags don't actually deploy when you get in a crash...

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!