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Paradell
1 year agoNew member | Level 2
Restoring deleted files
I recently got a new iPad because my old iPad broke, I synced everything but for some reason ibis pains won't sync between the iPads. I remember a month ago I used this to sync my artwork between my ...
- 1 year ago
As long as you deleted them less than 30 days ago, assuming that you are a free user, you can do it yourself via https://help.dropbox.com/delete-restore/recover-deleted-files-folders
If its over that I'm afraid it isn't possible.
Mark
Super User II
1 year agoAs long as you deleted them less than 30 days ago, assuming that you are a free user, you can do it yourself via https://help.dropbox.com/delete-restore/recover-deleted-files-folders
If its over that I'm afraid it isn't possible.
- Paradell1 year agoNew member | Level 2
I had a subscription but then I canceled it going back to free, the 30 days unluckily just past like JUST. But I bought a subscription again so can I get it back?
- Mark1 year ago
Super User II
Paradell wrote:
But I bought a subscription again so can I get it back?
No, sorry.
Purchasing does not retroactive anything.
You would have needed to have the subscription at time of deletion and kept it. Once you stop paying any files over 30 days are unrecoverable.
- Paradell1 year agoNew member | Level 2
Disappointing but thanks anyways, is there a way to contact someone who works there about it like they have some database that keeps if for even longer?
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