Forum Discussion

Yasseralmohandes's avatar
Yasseralmohandes
Explorer | Level 3
3 years ago

Rewind folder to previous time.

Hello,  I mistakenly deleted files from my folder, I tried to restore the delete file, but I think that there was a bug, I selected all deleted files and tried to restore them at one, but only one ...
Dropbox Rewind
restore
Yasseralmohandes's avatar
Yasseralmohandes
Explorer | Level 3
3 years ago

I used Deleted files page, and selected all deleted files and chose to restore deleted file,

only one file was restored, and all other files were lost, it didn't restore them and i cant find them in the deleted files also

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Yasseralmohandes, when you try to Rewind on your end, do you get any errors? 

 

What does your events page report? 

  • Yasseralmohandes's avatar
    Yasseralmohandes
    Explorer | Level 3
    3 years ago

    I am using a free account
    Can I use rewind feature?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Yasseralmohandes, I hope it’s OK to chime in. 

       

      Dropbox Rewind is currently available for paid subscriptions, I'm afraid.

       

      Did you check the Events page link Megan sent above perhaps? Are you seeing any deletion events there containing your missing files? 

       

      That’ll help us assist further.

      • Yasseralmohandes's avatar
        Yasseralmohandes
        Explorer | Level 3
        3 years ago

        the strange thing, is that I cant even find this event!!!

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