Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Several audio files went missing after 4 years.
I had several large audio files stored on Dropbox. I had not needed to access them for about four years. Today I tried to access them and found that they are not there: they have apparently not been ...
Dear Jay,
Thank you for your message. I have one question, though. It is possible that I have a Dropbox account under a different email address. When I try to login in, though, it is not possible for me to enter an alternative address. Is there a way that I can find out if I do in fact have the other account?
Thank you,
Gayle [removed per Community Guidelines]
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi from me too, Gayle! Please note that we don’t have account visibility on the forum, so we can’t see info on your Dropbox account.
However, if you have any other email addresses, you can check their inbox and spam folder for any emails from Dropbox. If you find any, then it’s quite possible you have a Dropbox account under that email address.
Can you clarify though what you mean when saying you can’t enter a different email address? Feel free to upload a screenshot here, so that I may have a look. You can do this by clicking on the small camera icon above your message box on the forum.
