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PleaseHelpThankYou's avatar
PleaseHelpThankYou
New member | Level 2
4 months ago

Signed up from email saying I was over the limit, but no files are there.

Dropbox Plan 2Gb Payment Method Free How did you upgrade? Via link in email from an account I haven't used in years. The email mentions I'm over my limit so I signed up to the basic account to br...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago

How long ago did you last log on? If it was over 12 months ago Dropbox wipes accounts for inactivity. No idea why you are still getting over account limit emails though. 

Are you sure you signed in to the right account? What is http://www.dropbox.com/events showing?

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