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Forum Discussion
PleaseHelpThankYou
4 months agoNew member | Level 2
Signed up from email saying I was over the limit, but no files are there.
Dropbox Plan 2Gb Payment Method Free How did you upgrade? Via link in email from an account I haven't used in years. The email mentions I'm over my limit so I signed up to the basic account to br...
PleaseHelpThankYou
4 months agoNew member | Level 2
Thank you Mark and Megan for getting back to me. I last logged in at least 2/3 years ago.
The events log is showing 2 items, that I added the app and also the community app to my account. Nothing else before that.
I'm guessing it's the same account, as it's the same email address used for it that I'm receiving the emails to, though even since 'updating' my account, I'm still getting emails to say I'm 400% over my limit. Could it be set up under a different email address with the emails being sent to another email account?
Mark
Super User II
4 months agoPleaseHelpThankYou wrote:Could it be set up under a different email address with the emails being sent to another email account?
Possibly - especially if you use GMail.
Make sure you check the email that its coming to carefully. Remember Google allows you to use punctuation and Googlemail.com and Gmail.com interchangeable.
So Mark.Mc@ , Mark-Mc@ and MarkMc@ would be one email there, but, three accounts here. Same with the different domain names.
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