Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

martinlk's avatar
martinlk
New member | Level 2
2 years ago
Solved

Strange actions regarding deleted files.

Recently I noticed an important file was missing from my dropbox account. I checked more closely and I saw that over 40,000 files had beeen deleted. Fortunately I didn't lose anything because I coul...
Delete
restore
  • Rich's avatar
    Rich
    2 years ago
    martinlk wrote:

    How can I see precisely what/who/how the files were deleted? It is unnerving.

    Check your Events page, and check the version history for one of the recovered files.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
martinlk wrote:

How can I see precisely what/who/how the files were deleted? It is unnerving.

Check your Events page, and check the version history for one of the recovered files.

martinlk's avatar
martinlk
New member | Level 2
2 years ago

Well this is certainly the problem. I think I found out how this happened, It wasn't nefarious but a little strange consequence: I logged into an old computer that I hadn't used in a long time, where I had previously deleted the Dropbox folder contents from a different user profile... I guess it happily treated that as me wanting to delete 47,000 files!

 

Anyway, thanks for the help. I couldn't find a link to any sort of history or log file (or events), so this was helpful.

 

 

 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!