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LinnLukschandl's avatar
LinnLukschandl
New member | Level 2
2 years ago

The account looks like it has started from scratch, all files missing

Help! A couple of weeks ago, I uploaded some new documents to a new folder and also deleted some documents from an old folder. I had not used the account for about four years. Now when I log in, there is nothing there anymore, but some start-up instructions and a couple of invitations to shared folders (that I don´t recall seeing a couple of weeks ago). I really need those missing files! Can I have a parallel account somehow? I only have one possible e-mail address. How can I find out if I have more than one account?

restore

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  • Barbara G's avatar
    Barbara G
    Explorer | Level 4
    2 years ago

    I've just replied there 🙂

     

    Thank you so much!

    I'm waiting there for more instructions🙏

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