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Forum Discussion

lotusadmin's avatar
lotusadmin
Explorer | Level 3
2 years ago

The Automation feature does not work for me - nothing happens when files are added to the folder

I'd first like to say in advance, thank you to anyone who posts here and is willing to lend a hand.   2nd I'd like to make it clear automation has never worked for me. All the other messages I've...
automation
Organize
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the additional info, lotusadmin.

 

One more question; are the files added to the automated folder less than 1 GB in size?

lotusadmin's avatar
lotusadmin
Explorer | Level 3
2 years ago

Yes, they are. In fact, all of them are typically less than 1 MB in size. They are all small 60 second voice audio recordings.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi lotusadmin, if none of the automations work on your account, then something else could be affecting this. 

     

    Are these in a shared folder or a private folder?

    • lotusadmin's avatar
      lotusadmin
      Explorer | Level 3
      2 years ago

      It is a shared folder.

    • lotusadmin's avatar
      lotusadmin
      Explorer | Level 3
      2 years ago

      Yes, they are a shared folder.

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