Forum Discussion

ronlw's avatar
ronlw
Explorer | Level 3
3 years ago

The tool bar is missing on my device.

I have lost the tool bar across the top where I could move, copy, delete files etc
Delete
desktop
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ronlw, sorry to jump in here, but could you send us a screenshot showing where you used to see your toolbar before?

 

I'd like to have a visual of the issue, so we can guide you better!

ronlw's avatar
ronlw
Explorer | Level 3
3 years ago

so here is a screen shot of what it did look like and what it does look like.

 

 

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago

    note the tool bar across the top. second picture is the way it used to be

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      HI ronlw, these appear to show two different applications, Explorer and Microsoft Word. Where exactly is the difference, and how is it related to Dropbox?

      • ronlw's avatar
        ronlw
        Explorer | Level 3
        3 years ago

        My dropbox tool bar used to look like that and I am wondering why it has changed. I can't move anything around or edit anything on dropbox anymore.

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