Forum Discussion

ronlw's avatar
ronlw
Explorer | Level 3
3 years ago

The tool bar is missing on my device.

I have lost the tool bar across the top where I could move, copy, delete files etc
Delete
desktop
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

HI ronlw, these appear to show two different applications, Explorer and Microsoft Word. Where exactly is the difference, and how is it related to Dropbox?

ronlw's avatar
ronlw
Explorer | Level 3
3 years ago

My dropbox tool bar used to look like that and I am wondering why it has changed. I can't move anything around or edit anything on dropbox anymore.

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago

    the first picture with the houses is my dropbox

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      You're viewing the Dropbox folder within Explorer, and the toolbar belongs to the Windows interface, and isn't related to Dropbox itself. 

       

      Have you tried changing any of your OS settings to see if they help?

      • ronlw's avatar
        ronlw
        Explorer | Level 3
        3 years ago

        not a clue how to do this. sorry

         

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago
    This changed with a new computer with windows 11, my old computer still views with that toolbox.
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Since Windows 11 disables it by default, you can re-enable the menu using these steps I found on the web.

       

      Right-click the title bar above the URL address bar in the browser and select the Menu Bar check box. The menu bar will display unless you clear the Menu Bar check box again to hide it.

       

      Let me know if this helps.

      • ronlw's avatar
        ronlw
        Explorer | Level 3
        3 years ago

        Didn't help. I uninstalled and reinstalled. There was no bar to right click on. I am so frustrated right now!

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