Forum Discussion

Chiboko's avatar
Chiboko
New member | Level 2
1 year ago

"This is an unlinked Dropbox" on my app's preferences on Mac Sonoma 14.5.

I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to ...
desktop
Error Messages
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey James Burford, jumping in here as well, if you don't mind.

 

When you uninstalled the Dropbox app, did you also sign out of the app before doing so?

James Burford's avatar
James Burford
Explorer | Level 3
1 year ago

Hi Hannah . My guess is that no - I wouldn't have signed out of the desktop app. I would have simply just uninstalled it. 

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