Forum Discussion

Chiboko's avatar
Chiboko
New member | Level 2
1 year ago

"This is an unlinked Dropbox" on my app's preferences on Mac Sonoma 14.5.

I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to ...
desktop
Error Messages
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Chiboko - thanks for bringing this to our attention.


Can you please send us a screenshot of the error you're getting so that we can have a visual too?

 

Did you reboot your computer, and/or quit and relaunch the app since you noticed this?

 

Keep us posted! 

Thomas_Breath_Coach's avatar
Thomas_Breath_Coach
New member | Level 1
1 year ago

Hi Walter 
Did you find a solution to Chiboko issue. I am having the same issue which has rendered my Dropbox folder useless for the past 2 months. Also, all my JPEG file thumbnails no longer show the image so I can't choose images like I used to which again renders all my images useless. Can you please help? Many thanks, Thomas

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