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Juan Robledo's avatar
Juan Robledo
New member | Level 2
4 years ago
Solved

trouble deleting a file

I'm having trouble deleting a file that doesn't appear in my folders
  • Juan Robledo's avatar
    Juan Robledo
    4 years ago

    Hi Mark.
    Thank you very much for your answer.
    Regarding your question, I included a video file that occupied 2GB. I was trying to delete it but I did not find any way to do it; but this morning, after looking at the tool with more time, I have been able to delete it.
    Thank you very much again.

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