We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
sunnie1ee
3 years agoHelpful | Level 6
Trying to organize files by date created - naming convention method not working?
In an effort to sort a folder that contains all of the photos I took on my phone in 2021 by date created (so I just want them displayed in chronological order) I tried the suggestion of using a namin...
Megan
Dropbox Community Moderator
3 years agoHi sunnie1ee, it sounds like this is getting longer than expected, and I'm going to take a guess, and tell you that it could be stuck.
You should be able to see the size using these steps. As for the browser, we need to check in order to make sure if this is a browser-related behavior or not.
If you wish, you can keep Chrome open, and try another browser too.
oceanside22
3 years agoHelpful | Level 6
having this issue also. I’m new to using dropbox for my photos. Seems like a pretty standard thing to do, sort photos by date taken, not only standard but the most common think in the world. I’ve spend 2 days trying work arounds and reading, ONLY TO BE ABLE TO SORT MY PHOTOS BY THE DATE THEY WERE TAKEN.
Unbelievable. I was excited to finally consolidate all my photos in one place and pay for the storage capacity, but this messing around with files names and “automated formulas” to change names, only makes me scare of losing or ruining the dates of all my photos.
- sunnie1ee3 years agoHelpful | Level 6Yeah I just don’t get it. Why can’t anyone at Dropbox explain to us why a ‘sort by date created’ option isn’t readily available?
- oceanside223 years agoHelpful | Level 6
this has happened to my like 5 times. Just when I thought I found a way to organize photos the way I need it (wich is the simplest way by the way) just when I thought I succeeded something else fails. See photo attached . Now it turns out the “automation” for naming files doesn’t work for videos LOL what am I supposed to do now, have all my photos in order and make a different folder for videos??? Man, dropbox is a joke.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!