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DREAMSLOTH's avatar
DREAMSLOTH
Explorer | Level 4
4 years ago
Solved

Trying to recover a file

I recorded an interview in 2014 that was saved to my Dropbox account, and I kinda forgot about it until I started to refresh my portfolio. I have the exact URL for the file [Removed as per Communi...
Delete
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  • Nancy's avatar
    Nancy
    4 years ago

    Hi DREAMSLOTH, hope it’s OK to jump in, too.

     

    If the Dropbox account has been deactivated due to inactivity and/or a new one has been created in its stead, I’m afraid it’s not possible to recover it or the file that had been previously stored there. 

     

    In this case, I’d suggest checking if the file could also be saved on another location on your computer, or even a second Dropbox account, in case you have one.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi DREAMSLOTH, hope it’s OK to jump in, too.

 

If the Dropbox account has been deactivated due to inactivity and/or a new one has been created in its stead, I’m afraid it’s not possible to recover it or the file that had been previously stored there. 

 

In this case, I’d suggest checking if the file could also be saved on another location on your computer, or even a second Dropbox account, in case you have one.

DREAMSLOTH's avatar
DREAMSLOTH
Explorer | Level 4
4 years ago

I lost any local copies and can't find it elsewhere, so it sounds like the file is lost. Appreciate y'all trying to support all the same!

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