View my photos so I can organize and delete them

Hi Jessevyn, thanks for bringing this to our attention.

Are you able to access the site via this link in order to delete files?

This will help me to assist further!

Hi,

I can get to my account but it only allows me to upgrade. I don't want to upgrade I want to delete or move my pics. But it won't even allow me to see my pics. Just an image of a sleeping dog. 😖

Are you getting that error message when accessing this page?

Could you try switching browsers to see if this helps?

I only have the one browser Firefox. What other browser is good to use?

You can try using Chrome, Edge or Safari as alternative browsers to access the Dropbox site.

Hey Jay

I tried Edge but still the sleeping dog....😖

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

No. I use to be able to view my photos because I was organizing and deleting them due to the message that it was full but now it won't allow me access and I  don't understand the sleeping dog?? lol

Hi Jessevyn, sorry to jump in here! 

Please feel free to send us a few screenshots of the step-by-step that you see on your end, in order for us to have visual too.