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anastrophe's avatar
anastrophe
Helpful | Level 6
2 years ago
Solved

"View your recycle bin for Dropbox" - how can I disable this?

I'm not sure if it's a recent addition or if I simply didn't notice it before, but recently, at the bottom of the open "Recycle Bin" on Windows, it has a bar along the bottom that says "View your recycle bin for: Dropbox", with 'Dropbox' a link that opens my Dropbox account in the browser.

 

Is there any way to turn this off? It's not a useful feature for me, and it takes up screen space that could be used for displaying more of the Recycle Bin contents.

 

Thanks.

  • I found where this problem is coming from and located.

    If you have done anything with sync setting in Dropbox, this will appear in registry.

    Delete ONLY the blue highlighted entry RecycleBinUrl.

    It should then disappear in the Recycle Bin explorer area.

    It worked for me.

    FYI... IT IS NOT A WINDOWS OS level problem. It is created by Dropbox.

     

19 Replies

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  • TNTyce's avatar
    TNTyce
    Helpful | Level 6
    2 years ago

    anastrophe,

     

    Did the fix work for you?

  • anastrophe's avatar
    anastrophe
    Helpful | Level 6
    2 years ago

    Yep, very straightforward and easy. But users shouldn't have to do registy editing to disable a feature they never asked for - I'm sure you agree.

  • TNTyce's avatar
    TNTyce
    Helpful | Level 6
    2 years ago

    Happy the fix worked!

     

    If certain features are introduced with no knowledge of how to enable/disable it then why put them in at all. As you can see even the Super-Users had no clue.

     

    As a side note, I use 2 computers for Dropbox both with the same account. I DID delete the entire registry entry and it "bricked" Dropbox! Had to uninstall and re-install the program. That's why I said only Url entry. Good thing is my 2nd computer is used as a "test" computer so I can check for any faults, errors etc. on updates before doing them on my main computer. I call my secondary computer a "mirror" computer. It has saved many a headache!

  • McChicken's avatar
    McChicken
    New member | Level 1
    2 years ago

    Thank you! So ridiculous that they forced this and made it so you had to edit the registry!???? I almost want to just uninstall the application because of this.. How intrusive!

  • _eternal's avatar
    _eternal
    New member | Level 1
    12 months ago

    Thanks for finding the solution (a solution to a very stupid problem, I might add).

    For the sake of making it easier to copy-paste for other people, here's the registry address: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager

    You can also ctrl+f for RecycleBinUrl, but please make sure you don't accidentally delete a key with the same name for some other application.

  • Peelsepuuppi's avatar
    Peelsepuuppi
    New member | Level 1
    10 months ago

    I had to make a forum registration just to reply to this. What an absurd statement.

    Did this appear when you first install Windows. Did it appear when installing google drive? No, it appeared after installing Dropbox.

    This is 1000% a Dropbox issue and has nothing to do with windows other than windows giving Dropbox developers the ability to do this. This feature was enabled by Dropbox developers and appears because they decided to make it.

    They have the ability to take it away and the ability to provide users with a switch to remove it, if they want to.

    It's ridiculous to blame Windows for something that the Dropbox team has consciously decided to implement in their program.

  • Peelsepuuppi's avatar
    Peelsepuuppi
    New member | Level 1
    10 months ago

    How can a Dropbox staffer outright lie to people and say that a feature your development team implemented is not a Dropbox issue, but rather an OS issue? This doesn't happen on Windows if the person doesn't install the Dropbox app in the first place.

  • TNTyce's avatar
    TNTyce
    Helpful | Level 6
    10 months ago

    As I always say "Sometimes the right hand does not know what the left hand is doing and vice-versa". Very happy people are finding the solution here.

  • anastrophe's avatar
    anastrophe
    Helpful | Level 6
    10 months ago

    I would give the benefit of the doubt to first-line technical/customer support. I think the underlying problem is that the devs implemented this "feature" and didn't document it, so first-line support had no knowledge of it. 

    What _is_ frustrating is that there's been no acknowledgment of the error since it's been empirically proven to be a dropbox "feature", and it appears not to be documented anywhere customer-facing.

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