Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

cbbb's avatar
cbbb
Explorer | Level 3
3 years ago
Solved

When highlighting text to comment on a specific part of a pdf, text is covered up with yellow box.

Hi there! 

 

When I select text to comment, the selected text is obscured by a yellow box while I'm typing the comment itself, while the comment is selected, and while my mouse hovers over the text, as below: 

 

This is incredibly frustrating, as I'm using the comment function to suggest copy edits, and I can't see the text I'm supposed to be editing! This is happening in both Safari and Chrome on a 2020 Macbook Air running Ventura 13.4.1, I have restarted both programs and this hasn't resolved the error. 

 

Thanks!

 

Caitlin 

edit
Web
  • Hannah's avatar
    Hannah
    3 years ago

    Hey cbbb!

     

    It seems that this issue has been fixed, so if you try again, it should work.

     

    Let us know if you have any questions!

3 Replies

Replies have been turned off for this discussion
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi cbbb, wishing you a great Monday! 

     

    I tested it on my end, and got the same results. 

     

    Let me check with our Team about this, and get back to you. 

     

    Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey cbbb!

     

    It seems that this issue has been fixed, so if you try again, it should work.

     

    Let us know if you have any questions!

  • cbbb's avatar
    cbbb
    Explorer | Level 3
    3 years ago

    Thank you so much, this error does appear to have been fixed 🙂 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!