Forum Discussion

DolphinU1's avatar
DolphinU1
Helpful | Level 7
2 years ago

When I search my Mac, I get 100+ results related to Dropbox that I don't want

I've been using Dropbox a long time and never had this problem. When I use Spotlight in Mac OS 15.1.1 or the Finder to search, I get all kinds of results that I'm not interested in. This is a new pro...
desktop
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for letting us know about this, DolphinU1.

Can you let us know what the sync status and version of the Dropbox app is?

You can see this info by hovering over your Dropbox icon in the menu bar.

Do you see any error messages?

And does the app work fine otherwise?

Let me know and we'll go from there.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!