Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
DD Wire
8 months agoExplorer | Level 3
Which plans have access to OCR search?
There seems to be a lot of confusion and contradicting info out on the web about what your platform is capable of and at what service level needs to be subscribed to in order to search files in Dropb...
- 8 months ago
Hi DD Wire, thanks for bringing this to our attention.
Image search is limited to certain plans as listed here, and you can search for text in files with certain plans, here.
In general, all plans can search individual files, when previewing the file, and search for text within the file.
If you have any further queries, feel free to message back.
DD Wire
8 months agoExplorer | Level 3
Still no answers on this thread but I did end up upgrading from "Plus" to "Professional" and it seems like it's applying some form of automatic OCR that is searchable but I'm not really sure. Sources on the web say Professional and Higher tiers get automatic OCR applied but I don't have proof of that except the search results now seem to do a better job at finding my text after the upgrade. Still though, many times search results come back empty or with erroneous results. Not totally impressed, not garbage but not reliable either. Perhaps I'm asking too much. I may need to look into something like Box.com which has a ton more of 3rd party integrations but seems more complicated to setup all the workflows.
Walter
Dropbox Community Moderator
8 months agoHey DD Wire - if you still have issues with searching your files in Dropbox, I'd recommend getting in touch with our support team directly as they'll be better equipped to assist further with account and device specific information.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!