We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Bill47pi
6 years agoNew member | Level 2
Why am I being asked for admin permission when I delete files and folders?
I'm the only user of my computer and when I try to make a deletion I'm told I need administrator permission.
gapoe111
3 years agoNew member | Level 2
I established a dropbox account today. I transferred a file that is very large (2GB) I wish to remove the file from Dropbox. But it says I need permission from myself I guess to delete it. How can I remove this file? I'm the only one with access to it.
- Hannah3 years ago
Dropbox Community Moderator
Hey gapoe111, thanks for reaching out to us.
Can you please give us a bit more info on how you added the file to your Dropbox?
Did you add a shared folder that someone else invited you to?
If you can also send us a screenshot of the error, that'd be really helpful too.
- gapoe1113 years agoNew member | Level 2Actually I was able to delete the file myself. It was quite easy once I navigated the web site (which was not easy). Thanks for your prompt reply to my email.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!