Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Mikeymoto's avatar
Mikeymoto
New member | Level 1
2 years ago
Solved

Why can't I edit an Excel file I created and own but other members can edit?

I have tried everything I can think of.  Others I have provided access to the file CAN edit.  But, I cannot. 

  • Jay's avatar
    Jay
    2 years ago

    Do you see an option below that, like in this image?

     

7 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No worries, glad to have helped out!

  • Mikeymoto's avatar
    Mikeymoto
    New member | Level 1
    2 years ago

    OK, that was the issue. I loaded Excel for the web, and it works on my laptop and iPhone.  Thank you!👏

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Do you see an option below that, like in this image?

     

  • Mikeymoto's avatar
    Mikeymoto
    New member | Level 1
    2 years ago

    Owner.  I am using Excel iOS on my phone and laptop.  Edit is grayed out

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    So, you're using the 'Excel for the Web' interface via the Dropbox site. 

     

    What happens when you open the file, what exact options do you get?

  • Mikeymoto's avatar
    Mikeymoto
    New member | Level 1
    2 years ago

    I am trying to edit it within the Excel file in DropBox.  It is a shared folder with other people who have rights to edit. I am doing this on my laptop and iPhone

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    edHi Mikeymoto, thanks for bringing this to our attention.

     

    Are you trying to edit the Excel file on the Dropbox site, via your desktop machine in the Excel app, or on your mobile device?

     

    Is this file in a shared folder on your Dropbox account?

     

    This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!