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Bewildered_Bobby's avatar
Bewildered_Bobby
Collaborator | Level 8
2 years ago

Why do I have a Duplicate Folder ?

Apparently the only fldr created is duplicated for some unknown reason. So - (1) how could this have happened ?  Is there no warning msg prior to creating a duplicate ? (2) can the duplicate fldr...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Bewildered_Bobby, thanks for messaging the Community.

 

Could you clarify what folder you're referring to?

 

Is this the Dropbox folder on your computer, or a folder on your Dropbox account?

 

This will help me to assist further!

Bewildered_Bobby's avatar
Bewildered_Bobby
Collaborator | Level 8
2 years ago

Hi Jay: Thanx for the quick reply. Both fldrs appear to have same name that I assigned.

 

(1) i NOW know that fldrs can be either on my desktop or (remotely ?) within my Dropbox acct. How do I determine where it is stored ?

 

(2) the folder is one that I created to contain photos but appears twice. Is it possible that there are 2 fldrs with same name - one within my Dropbox acct, the other on my desktop ?

 

Bewildered Bob

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    In order to understand what you're referring to, could you attach a screenshot showing the folder in your Dropbox folder and on the Dropbox site?

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