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Bewildered_Bobby's avatar
Bewildered_Bobby
Collaborator | Level 8
2 years ago

Why do I have a Duplicate Folder ?

Apparently the only fldr created is duplicated for some unknown reason. So - (1) how could this have happened ?  Is there no warning msg prior to creating a duplicate ? (2) can the duplicate fldr...
Delete
FAQ
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Bewildered_Bobby, we still haven't figured out what kind of duplicate folder this is.

 

Is it named exactly like the original? Or does it have some kind of parenthesis next to the name?

 

Please attach a screenshot in your next reply, so we can have a visual to assist you further.

 

There's a camera icon above the reply box to attach your screenshot to your message.

Bewildered_Bobby's avatar
Bewildered_Bobby
Collaborator | Level 8
2 years ago

Hello Hannah: The tech gremlins must be loose again. Initially the same fldr appeared TWICE on the home pg with no apparent difference.  To a Dropbox newbie this was an apparent duplicate. But today the fldr did not appear EVEN ONCE until i "joined" the fldr - now it does appear correctly once.

 

But an ancient fldr created many years ago appeared correctly earlier this week but not today.

 

Plz advise what I'm doing wrong. Thanx.

BB

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