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Why do I have a Duplicate Folder ?
Apparently the only fldr created is duplicated for some unknown reason. So -
(1) how could this have happened ? Is there no warning msg prior to creating a duplicate ?
(2) can the duplicate fldr be safely deleted ? If so, (a) how are files transferred before deleting (b) how is fldr deleted ?
Thanx.
Bewildered
15 Replies
Hello again: it would help if I understood the format of Home pg. Apparently there is a faint horizontal line abt 1/2 way down the pg. The fldr in question now appears ONCE above the line identified as "Folder - Dropbox". But it now also appears below the horizontal line labeled - "Shared Folder - 1 Item". This is NOT the same apparent duplication that I reported initially when the identical fldr appeared TWICE above the line.
Also do I understand correctly that Dropbox considers folders as files since fldrs appear on home pg under heading "ALL FILES" along with PDFs, etc ??
BB
- Walter
Dropbox Community Moderator
Hey Bewildered_Bobby - sorry to jump in here, but could you send us a screenshot of what you're referring to so that we can have a visual too?
As for the website's navigation in general, you can have a look here for more info.
Hope this helps but the original duplication ABOVE THE HORIZONTAL LINE has disappeared.
BB
Hi Jay: I am a card-carrying NEWBIE to Dropbox. Can I learn the location of the folder just by looking at the home page ? If not, how ?? Thanx.
Bewildered Bob
- Walter
You should be able to check the folder path if you click on it Bewildered_Bobby
Give that a go and let me know if it helps!
