Forum Discussion

vibraphonusrex's avatar
vibraphonusrex
Explorer | Level 3
2 years ago

Why have some of my photos disappeared?

All photos have disappeared from a folder. It said something about it being modified in 2015, but I wouldn’t have done anything to put them somewhere else. It’s the only folder that’s missing all pho...
restore
vibraphonusrex's avatar
vibraphonusrex
Explorer | Level 3
2 years ago
Events only goes back less than a year, so no help there. I contacted chat, and haven’t heard anything for two days.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

vibraphonusrex, feel free to send us your ticket number if you want, and we can locate your ticket in the system to leave an internal note to our support team.

  • vibraphonusrex's avatar
    vibraphonusrex
    Explorer | Level 3
    2 years ago
    Ticket number is 23475511
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks, vibraphonusrex! I’ve found your ticket and also left an internal note. 

       

      I can see our team has emailed you in the meantime, as well.

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