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Forum Discussion
ajw1100
3 years agoExplorer | Level 4
Why is it so complicated to remove folders from DB? Is there a simple way to do that?
It seems I am near my 2 GB space limit, so being pushed to upgrade, however I really no longer need DB at all. I have read a lot of posts here relating to this problem and most are double dutch to me. 🤔
I do NOT want to download 2GB of DB data, I just need to delete 2 GB of DB data. Then remove DB from my Windows PC. HOW?
Hi ajw1100, the space should've been freed up immediately, since deleted files don't take up any quota.
Could you check your quota usage again, and attach a screenshot of it here? Is it possible you have shared folders on your account taking up quota?
12 Replies
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- Jay3 years ago
Dropbox Community Moderator
Hi ajw1100, the space should've been freed up immediately, since deleted files don't take up any quota.
Could you check your quota usage again, and attach a screenshot of it here? Is it possible you have shared folders on your account taking up quota?
- ajw11003 years agoExplorer | Level 4
Hi Jay.
I have just checked my DB storage allowance and that - I am very pleased to say - now shows:
Personal Dropbox space using 1.8 GB of 5.25 GBRegular files (1.7 GB)Shared files (131.6 MB)Unused space (3.5 GB)So the size of the photos I deleted, although showing in Deleted link, was also removed from my used space. There is probably still a lot of backed up data I no longer need so will go through the folders and delete as required. There's some data (131.6MB) that is shared but I am not sure what that may be as I don't have anyone to share it with!I have really appreciated the constructive help and advice you have all shown me 😀 Being a non tech OAP does make life difficult 🤔
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