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nana61
9 hours agoExplorer | Level 3
We're switching Dropbox accounts. How can we transfer all files to the new account?
Our office will be switching Dropbox accounts. So far, we have been part of another party’s Dropbox account, and that account will be closed. We are planning to subscribe to a Dropbox Team account for our own office. How can we permanently transfer the files to the new account that we will create? And when the old Dropbox account is deleted, will the files still remain in our office’s Dropbox account?
5 Replies
- Walter9 hours ago
Dropbox Community Moderator
Hey nana61 - thanks for using Dropbox and posting on our Community!
The best way to achieve this would be through a shared folder. Just make sure to put all the data from the account you'll be dropping and transfer the shared folder's ownership to the new account.
Let me know if you have any other questions.
- nana619 hours agoExplorer | Level 3
Can you please inform us how to do it in detail, including the step-by-step process, and how to ensure that all data is transferred from the old account?
- Nancy1 hour ago
Dropbox Community Moderator
Hey nana61! To clarify a bit more, is the current Dropbox account that you’re using a personal one (Dropbox Plus/Professional), or is it part of another Dropbox team?
I’ll be able to further guide you this way.
- nana611 hour agoExplorer | Level 3
The account we are currently using is part of another Dropbox team (Dropbox Standard). However, our office would like to create our own Dropbox account, so that we are no longer associated with that other party, as their Dropbox account will be closed.
Could you please provide a complete and detailed step by step guide on how to transfer the files so that our files remain permanently available even after the old account is deleted?
Because if the explanation only mentions using shared folders, there arr too many directions and options, and we are unsure which method to use and which one would be appropriate. Thank you.
- nana611 hour agoExplorer | Level 3
The account we are currently using is part of another Dropbox team (Dropbox Standard). However, our office would like to create our own Dropbox account, so that we are no longer associated with that other party, as their Dropbox account will be closed.
Could you please provide a complete and detailed step by step guide on how to transfer the files so that our files remain permanently available even after the old account is deleted?
Because if the explanation only mentions using shared folders, there arr too many directions and options, and we are unsure which method to use and which one would be appropriate. Thank you.
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