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Forum Discussion
thecandidate
4 years agoHelpful | Level 5
Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just h...
- 4 years agoHey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
Megan
Dropbox Community Moderator
4 years agoHey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
JohnRBusterBrown
4 years agoNew member | Level 2
The Dropbox Desktop App works with three other programs that I use - TxDocs, ScanSnap Home, and MyCase. The web app does not work with any of them. This is a problem. Also, it would be nice if Dropbox Professional worked with those three programs and if I could use and pay for the HelloSign unlimited signatures add on to my DropBox package. But without the Desktop App or at least its capabilities and interface with the other programs, I really don't need Dropbox.
Second Question: Can I have two DropBox packages at the same time. I need Professional and either the Personal or the Family package, especially if one package works with the HelloSign addon and my other programs and another does not.
- Walter4 years ago
Dropbox Community Moderator
Hey JohnRBusterBrown, sorry for the late response here. Are you still having issues?
When it comes to your second concern, note that connecting accounts is available to Dropbox users on one of our Business plans.
Basic, Plus, Family, and Professional accounts on the other hand can't be linked with each other. Also, Dropbox Business accounts can't be linked with other Dropbox Business accounts.
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