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Forum Discussion
thecandidate
3 years agoHelpful | Level 5
Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.
What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had.
Please, dropbox, #bringitback!
- Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
84 Replies
Replies have been turned off for this discussion
- MCLF3 years agoExplorer | Level 3
Yes it just pushes me back to the same login page.
- Walter3 years ago
Dropbox Community Moderator
In that case, could you try reinstalling our desktop app on the affected computer MCLF?
Let us know how it goes. - MCLF3 years agoExplorer | Level 3
Already done twice. I've tried switching wifi, checking VPN and firewall.
- Walter3 years ago
Dropbox Community Moderator
Thanks for the update MCLF - could you try an advanced reinstall as outlined here as well?
While at it, make sure to also perform these steps, if you haven't already that is. - MCLF3 years agoExplorer | Level 3
Tried the advanced reinstalled and it seems to be working again now.
Thanks for your help, much appreciated.
- Walter3 years ago
Dropbox Community Moderator
No worries MCLF - I'm just glad to hear it's sorted now.
See you around the Community and take care! - KimFelton3 years agoHelpful | Level 6
This is a great suggestion....but....I don't want to pay for another subscription just to get the same benefits I was already receiving from Dropbox. I have a business account, for a law firm. It has been an absolute pain in the ass to navigate through files through the finder on Mac. Opening and working through the browser is also inefficient and doesn't provide the same necessities as the desktop client did. It seems like Dropbox is randomly rolling features in and out without customer feedback. The best SaaS companies are the ones that ask for feedback, and LISTEN to their customer base.
Oh look guys! Walter is still here....except he's not responding to any of the valid concerns here.
I'm currently in the search for a cloud storage option that provides a desktop app similar to the dropbox client, and has many of the same functions as Dropbox. I checked out Box but I'm not crazy about their a la carte price model for getting all the functions, rather than bundling them. If anyone has suggestions, I'm all ears!
- Paul A.253 years agoCollaborator | Level 9
I'm running Kubuntu 21.10. I've managed to work around the loss of the desktop app. Here's how:
1. After installing Dropbox, I issue the command dropbox start -i.
2. Dropbox starts up and begins madly syncing a whole lot of stuff I don't want.
3. Meanwhile, the little. Dropbox icon (bless it) has appeared on my taskbar.
4 I click on that icon and choose Pause Syncing.
5. I go to Preferences/Sync/Selective Sync.
6, I uncheck Select All, then check any single folder (important), then Update. Alternatively, I can just click the folders I want stored locally.
7. I exit by clicking OK as necessary.
The Update empties out my local Dropbox folder except for my selected folders.
- matildamarshmallow3 years agoNew member | Level 2
But the experience is NOT streamlined now that Dropbox has dropped the desktop app. It only makes keeping organized and reaching files more quickly MORE difficult. By deciding to drop the app, Dropbox has not streamlined anything for their customers—but I guess they have streamlined things for themselves by not having to administer it anymore.
#PleaseBringTheAppBack
- sethhasty3 years agoHelpful | Level 6
I hate being over dramatic about this... as I am apathetic about 99% of things that happen in life, but as a neuro-divergent adult with extreme executive function disorder, adhd, etc... i took me so long to get comfortable with my stack... and then the key "HQ" of my workflow is just taken away... its such a joke.
I cant find anything, the way I worked with clients is upside down and totally screwed... Cancelled my account and still looking for an option.
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