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Forum Discussion
thecandidate
3 years agoHelpful | Level 5
Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.
What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had.
Please, dropbox, #bringitback!
- Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
84 Replies
Replies have been turned off for this discussion
- tmwrght3 years agoHelpful | Level 5
@Paul A.25 I'm sorry you have issues with the Mac system. Just trying to help others achieve the same Pin functions and Selective Sync that they enjoyed in the desktop app. I share your frustration of the needless removal of features people rely on. Have a great day
- foreverflyy photos3 years agoHelpful | Level 6efficient for whom?? not my workflow you have destroyed pretty much every reason I used Dropbox for my photography business you killed the desktop app you destroyed the Android app you added hidden restrictions keeping me from even downloading my files to abandon your crummy platform how exactly are you helping efficient workflow I can't download folders to my phone any longer I can't access project files on the go my workflow deals with 1gb+ files in multitudes and you service corrupts them any time I try and download them
- Paul A.253 years agoCollaborator | Level 9
I emphasize: don't panic when Dropbox starts syncing files you don't want. This is bad behavior and a flaw in the program, but you can work around it. It occurs because in order to get that little Dropbox icon on the taskbar, you have to start syncing before you have a chance to do the selection of what is to be synced.
Hint to designers: this doesn't have to happen. When the program is started with dropbox start -i, you should immediately start a selective sync, not a full sync.
- JayBe133 years agoHelpful | Level 6
Funny how a Apple/Mac user gets help quick and it is not a CANNED script like us PC users. Guess we know what OS Dropbox care more about.
*edit forgot to finish a word.
- foreverflyy photos3 years agoHelpful | Level 6don't get it twisted I have a Mac too and they are little to no help as well just look at their app being removed or just syncing whatever it wants or if you delete the Dropbox app since it no longer is supported it just DELETES your files from the computer all together...
- JohnRBusterBrown3 years agoNew member | Level 2
The Dropbox Desktop App works with three other programs that I use - TxDocs, ScanSnap Home, and MyCase. The web app does not work with any of them. This is a problem. Also, it would be nice if Dropbox Professional worked with those three programs and if I could use and pay for the HelloSign unlimited signatures add on to my DropBox package. But without the Desktop App or at least its capabilities and interface with the other programs, I really don't need Dropbox.
Second Question: Can I have two DropBox packages at the same time. I need Professional and either the Personal or the Family package, especially if one package works with the HelloSign addon and my other programs and another does not.
- ThiagoGamer3 years agoNew member | Level 2
¡Hola! En primer lugar, espero que tu pregunta haya sido respondida, ¡pero de todos modos lo haré por ti! La aplicación de Dropbox sigue funcionando y es pública para su descarga. Te dejaré el enlace de descarga y mi enlace de referencia. Prefiero usar la segunda, pero te dejo con ambas opciones. ¡Espero que te ayude!
directo:https://www.dropbox.com/download?plat=win
[removed per the Community's Guidelines]
- Walter3 years ago
Dropbox Community Moderator
Hey JohnRBusterBrown, sorry for the late response here. Are you still having issues?
When it comes to your second concern, note that connecting accounts is available to Dropbox users on one of our Business plans.
Basic, Plus, Family, and Professional accounts on the other hand can't be linked with each other. Also, Dropbox Business accounts can't be linked with other Dropbox Business accounts.
- John Rice3 years agoNew member | Level 2
You continue to tell us to tell you what we want, and EVERYONE on this thread has been perfectly clear. BRING BACK THE VERY USABLE, VERY USER FRIENDLY DESKTOP APP. Without this functionality, I no longer have any reason to avoid Microsoft's OneDrive or Google's Cloud, as they offer the integration that you formerly did.
- hmedia3 years agoCollaborator | Level 8
It's funny to see all the people complain about the Dropbox experience and the Dropbox company over this thing disappearing. It's a little bit similar to the sentiment that was on these very forums when it suddenly appeared, and people were totally ticked that Dropbox were spending their efforts on useless and intrusive UI widgets and integrations instead of their industry-leading sync technology, and the backend that separates them from everyone else and keeps our data safe. (the difference being there were a lot more complaints about this thing than the handful of people who've become dependent on it and regret to see it go).
For what i suspect is the vast majority of users, its good riddance to the st00pid widget app, and a surprising response from Dropbox staff showing a real humility, and clearly valuying the customer first beyond anything else to be able to face the reality of it's epic failure and let it go. Kudo's to them for that.
The rest of you, respectfully, learn how to use a computer and store files properly, and you too will be glad the PITA widget is gone!
Cheers.
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