Forum Discussion

eam3666's avatar
eam3666
Explorer | Level 3
3 years ago

Zero bytes files - can I restore them somehow?

Is there a chance to recover files downloaded from Dropbox to a local computer six months ago that show as zero bytes? In the past, when I finished teaching a class, I removed the class materials and...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi eam3666, it does sound like it wouldn't be possible to recover those files since they were deleted so long ago from the Dropbox site. 

 

In the future, we'd recommend downloading the files to another internal drive location, ensure that they have the correct size to them, and then move them to an external drive afterwards.

 

I'm sorry I can't be more helpful on this matter.

eam3666's avatar
eam3666
Explorer | Level 3
3 years ago

Thank you, Jay. I figured I could not do much, but I just wanted to be sure. I wish Dropbox had a warning to check the files' size when doing something like that.

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