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MirandaV's avatar
MirandaV
New member | Level 2
6 months ago

Zip files are corrupted and can't be opened

Operating System/Browser (if using the web) Windows 11 & Android Question or Issue In May this year, I cleaned up my dropbox. So I zipped some folders and then deleted them. Now that I need any ...
desktop
File access
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey MirandaV​, thanks for reaching out to the Dropbox Community.

Let's see if we can find out anything that will help us resolve this.

Did you use some kind of third party app to zip your files?

Also, when you zipped them, were they set to "available offline" or to "online-only"?

And approximately when did you zip and delete your files?

Keep me posted.

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