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MirandaV's avatar
MirandaV
New member | Level 2
4 months ago

Zip files are corrupted and can't be opened

Operating System/Browser (if using the web) Windows 11 & Android Question or Issue In May this year, I cleaned up my dropbox. So I zipped some folders and then deleted them. Now that I need any ...
desktop
File access
windows
MirandaV's avatar
MirandaV
New member | Level 2
4 months ago

I used the windows default 'copy to zip' tool.  When I zipped them, they were set to 'available offline'.
I zipped them at May 8th and deleted the original files afterwards.
I can see the files inside the zip files when I unpack them, but I cannot open the files (pdf/docx/jpg/png, nothing can be opened)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey MirandaV​, let me jump in here too. 

    Have you tried opening the zip files on another computer, or maybe using a different software such as 7Zip, Winrar, etc., to see if this changes things? 

    Also what is the specific error you get? It sounds like this might be linked with how the files were originally zipped or unzipped, and not directly related to Dropbox, but I'm here to help in any way possible. 

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