Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Anindya42001's avatar
Anindya42001
Explorer | Level 3
3 years ago
Solved

.etf file extension file is not supported and files with the extension are not uploading

Hello, I use ASUS FUF laptop and I wanted to backup the esupport folder that contains all the basic driver and applications for my laptop. When doing so, I found a error stating that files with .etf ...
Error Messages
sync
upload
  • Megan's avatar
    Megan
    3 years ago

    Hi Anindya42001, based on the error message, it doesn't seem like you're able to use the web, in order to upload these files.

     

    Have you tried adding the content, using the desktop app, in order for them to sync online? If not, you could give it a go.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Anindya42001, sorry to hear you're having issues with this.

 

Can you send us a screenshot of the exact error you're getting so that we can have a look too?

 

Also, how exactly you're uploading those files  to Dropbox?

 

Keep us posted! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!