Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jacovg91's avatar
jacovg91
Explorer | Level 4
3 years ago
Solved

1 byte files when uploading many photos through Dropbox iOS app

Hi all,   After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploadi...
Mobile
sync
upload
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    We have implemented a fix in the latest version of Dropbox for iOS, V346.4.2. Please update your Dropbox app and let us know if this error still occurs.

     

    Regards,

    Ben

Perezdaniel's avatar
Perezdaniel
New member | Level 2
3 years ago

I have the same problem, were you able to find a solution?

Perezdaniel's avatar
Perezdaniel
New member | Level 2
3 years ago

@walter 

were you able to solve the problem?
I can find no solution

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey jacovg91, have you tried to upload content using a different connection, or cellular data?

     

    Do you notice the same behavior then? 

    • jacovg91's avatar
      jacovg91
      Explorer | Level 4
      3 years ago

      I unfortunately am not in the position to upload this many photo's using a cellular connection. My home connection is insanely reliable and as I mentioned this happens on multiple devices, for many years already. It shouldn't be that hard for you guys to reproduce the issue based on my extensive description. I'm sorry to break it to you, but I'm quite sure this issue lies on your end and not on ours. 

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey jacovg91, sorry to jump in, but I just wanted to mention that our team is looking into this.

         

        We'll let you know more as soon as we have an update. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!