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2 Different Photo Sizes in Camera Uploads
Why do I always get 2 different sizes of the same photo in Dropbox camera uploads, eg. 2022-10-07 13.37.54-1.heic and 2022-10-07 13.37.54-2.heic I have one photo showing in my iOS Photos a...
The photos would be imported twice, because they are separate instances of the camera upload feature. The mobile version doesn't know what files the desktop version has uploaded, and vice versa, so only one should be enabled at any time.
If the Mac uploads are showing more of the image somehow, then it must be related to how the image is stored on the phone, since your iOS Photos app isn't showing the full image either (before the images go onto Dropbox).
The correct size would be up to you, though they should be both the same size, unless there is some other file manipulation going on the background when the photo is taken on iOS.
As for me, I am a Dropboxer who helps to moderate and respond to users on the forum.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorJust for clarification, are these two photos created at the moment the photo was created, or is the second photo created when uploaded to Dropbox?
Jay there is always only one photo created at the moment the photo was taken - and only one photo showing at all times in iOS Photos app and iOS Dropbox app.
The two different size photos are created only when my phone is connected to my Mac (or over Wifi) and the photo is uploaded to the Dropbox Camera Uploads folder on my Mac - and the two different size photos only show in the Dropbox Camera Uploads folder on my Mac.
I don't have any other photos apps open on my Mac, and neither is the Mac Photos app open even.
Again nothing was done to interfere with or change the photos in any way before or after upload.
- Jay
Okay, so just for clarification, you've enabled camera uploads on your Dropbox mobile app, and also separately on the Dropbox desktop application, is that correct?
Jay Yes - "Upload from Camera Roll" is enabled on my iOS app in Camera Uploads and "Enable camera uploads for Photos and videos" is enabled in my Mac desktop app. preferences
- Jay
This would be why you're getting duplicate images, since both the features are separate and don't 'sync' with each other saying which images are uploaded.
I'd recommend only having one of them enabled to prevent this issue in the future.
