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shannonr2's avatar
shannonr2
New member | Level 2
9 months ago

All my files have a blue circle and white arrow icon on them

I set up a trial Dropbox business account today to get my design files off of icloud. I moved multiple files, however all of the files are showing as locked with a blue circle and white arrow. I cannot seem to even move them back to icloud if I want to. The access is admin is showing as available to everyone. How do I get these files unlocked, this has turned into a huge headache.

desktop
sync

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 months ago
    @shannonr2 wrote:

    ... all of the files are showing as locked with a blue circle and white arrow.

    That's not what that icon means. A blue circle with white arrows indicates that a file is still syncing. Can you provide a screenshot of what you're actually seeing?

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