Forum Discussion

shannonr2's avatar
shannonr2
New member | Level 2
2 years ago

All my files have a blue circle and white arrow icon on them

I set up a trial Dropbox business account today to get my design files off of icloud. I moved multiple files, however all of the files are showing as locked with a blue circle and white arrow. I cann...

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!