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r1701me's avatar
r1701me
New member | Level 2
8 years ago
Solved

Background uploading not staying on

Is anyone have an issue where if you turn on Background Uploading, it will work for a little while after turning off the app, then you'll get the notification that uploading is paused and I'll need t...
Mobile
sync
  • Mark's avatar
    Mark
    8 years ago
    The issue was fixed in the next release (i.e. in October) I'm afraid Joe hence no more posts. Therefore the issue is not this one.

    Have you made sure you have location services turned on for Dropbox on your phone?
DaveSangor05's avatar
DaveSangor05
New member | Level 2
8 years ago

Hi there,

 

I have an iPhone 6s running iOS11.0.1, and to date, my dropbox app has NEVER auto updated or auto synced to my windows computer which I've done the sync setup on unless I have the app open on my phone and keep the screen turned on which is a battery suck....

 

Is there a way to remedy this? It's sort of a pain when I jump on my pc and don't have my images on DB and open the app and there's 45 images from the last 2 months...

 

Thank you!

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
     
    Welcome to the Dropbox Community, I hope you have a great week ahead! 
     
    As a first step, could you make sure you’re running 11.0.2 iOS on your device & you’re running app version 66.2.8? 
     
    Secondly, have you tried uninstalling the application on your phone & re-installing & see how that works for you (you may keep in mind that if you have pending uploads that fail to sync online, these will be picked upon the re-installation)? 
     
    Please keep us updated on the outcome here, so that we work on that together! 

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