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newkis710's avatar
newkis710
New member | Level 2
7 years ago
Solved

Binary files instad of folders

Hi everybody I have a problem that onw of shared folders in dropbox became binary file when I`m sync it with my local storage. From MAC OS or Windows it`s possible to open that file, it works like...
Linux
sync
  • Lusil's avatar
    Lusil
    6 years ago

    Yes, if you'd like to completely disable the Smart Sync option, you'll have to turn the system extensions off.  

     

    Let me know if that does the trick, zacanger!

zacanger's avatar
zacanger
Helpful | Level 6
6 years ago

Update: I should first mention that smart sync is _not_ enabled. It looks like files are being marked as "online only" and the only way to actually sync them is to open up Finder, find the smart sync settings in the context menu, and check "Local." Thanks to this thread for the answer: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-desktop-on-Mac-corrupts-files-downloading-from-web-is/td-p/371006

 

That solves the immediate problem of corrupt files, but I guess points to a bug with sync: I have smart sync turned off, so synced files should actually fully sync.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for keeping me in the loop, zacanger, and glad to hear that you were able to resolve your initial concern.

 

As for the files, you are right, when you sync a folder back from your selective sync settings and you have Smart Sync, it'll sync as online-only by default. 

 

However, could you check if Smart Sync is indeed turned off for your account by going to your Dropbox system extension under your General tab online? 

 

Let me know what you find, thanks! 

  • zacanger's avatar
    zacanger
    Helpful | Level 6
    6 years ago

    Thanks Lusil. The system extention option is on, smart sync option is off. Do I need to have both of them off to fully disable this?

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Yes, if you'd like to completely disable the Smart Sync option, you'll have to turn the system extensions off.  

       

      Let me know if that does the trick, zacanger!

      • zacanger's avatar
        zacanger
        Helpful | Level 6
        6 years ago

        Thanks, that did the trick! That seems like somewhat unexpected behavior IMHO, a notice on the preferences view on the app might help clarify that.

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